We hope this list of frequently asked questions will be helpful to you. If you still need assistance, please feel free to contact us or call 610.395.3221.
Can you make a donation to my charity event?
As a Lehigh Valley based, family owned business, we are honored to be able to give back to the community that we call home. Although we would like to honor all request we receive thousands of solicitations for donations annually and we would love to be able to help everyone. Here at Premise Maid, we make donations that are directly associated with the Premise Maid family of employees. We wish you the best with your fundraising efforts!
How long will the Torte Cakes stay fresh?
These items will stay fresh for about two days in the refrigerator - if you can wait that long to eat them!
Why can't I have a torte cake ready for me in an hour?
Everyday, we have freshly baked torte cakes available in our case for those last-minute special occasions. However, all our items are baked from scratch and made to order, so calling ahead is necessary. Please allow 72 hours for special orders.
How long will the Torte Cakes stay fresh?
These items will stay fresh for about two days in the refrigerator - if you can wait that long to eat them!
Do you ship your bakery or ice cream desserts?
We wish we could! Unfortunately, due to the delicate nature of our desserts and our commitment to quality, we are unable to ship them.
Are you a peanut free environment?
While some of our items contain peanuts or peanut butter, our pans and equipment are used interchangeably. Therefore, our desserts (chocolates, ice cream and bakery items) are not suitable for people with peanut allergies.
Where did the name Premise Maid come from?
It's very tempting to leave it a mystery but we won't. Almost all our candies are made on the premises therefore explaining the mystery of the name Premise Maid Candies.
Do you offer tours of your factory?
At this time, we do not offer tours of our chocolate, bakery or ice cream facility.
How should I store my chocolates?
Our chocolates should be stored in a cool, dry place away from a heat source and direct light in a cool environment below 68 degrees and away from other foods or substances with strong odors that could be absorbed by the chocolate.
Does the Ice Creamery offer any sugar free items?
Absolutely, we offer a sugar free vanilla and a sugar free chocolate ice cream.